Flight-Report

Review of Air Europa flight Madrid Tenerife Island in Business

Airline Air Europa
Flight UX9048
Class Business
Seat 2K
Aircraft Airbus A330-200
Flight time 02:55
Take-off 29 Jul 18, 15:00
Arrival at 29 Jul 18, 16:55
UX   #12 out of 20 Low-cost airlines A minimum of 20 Flight-Reports is required in order to appear in the rankings. 91 reviews
Simply-Travel
Published on 14th August 2018
Ladies and Gentlemen, Aviation Geeks and Frequent-flyer! Welcome to a new serie of tripreports!
I just came back from my summer trip 2018 on Tenerife and because of this I have four flights, that I really like to share with.

1) UX1516 MUC-MAD: E190 (Business Class)
2) UX9048 MAD-TFN: A330-200 (Businees Class) (You are here!)
3) UX9117 TFN-MAD: A330-200 (Business Class)
4) UX1517 MAD-MUC: Boeing 737-800 (Business Class)

Booking the flight

I booked the whole trip quite early, but not on the Air Europa website because the prices were not the best. The seat selection and online check-in worked perfectly. Their customer service also added my new SUMA-Card (Air Europa's frequent flyer program), but could not order a vegeterian meal option as you will see later.

Changing in Madrid and boarding

I had arrived on this E190 from Munich and had about 45 minutes to get to the new gate. Walking from gate E76 to C40 took around 10 minutes. As I knew that I would have the chance to check out the lounge on the way back to Germany, I prefered to walk through some duty-free shops.




Boarding at gate C40 started a few minutes later. The gate agents also tried, that Business Class passengers board first and it worked.

photo p1000781_1photo p1000782_1

The flight

My seat on board of this Airbus A330-200 with the old livery and the old cabin was 2K. I also had the possibility to reserve seats in the first row, but the IFE-displays there are much smaller. One reason, why I chose Air Europa, is the long-haul cabin on a 2.5-hour flight. The seats have already been quite old, but still really comfortable. However, the bed function (not fully flat) was less comfortable, than the lounge position. On this flight, the Business Class was completly full. (The picture of the empty cabin was taken on the flight back, but I wanted to show it in this report, too. The second picture is showing seats 3H and 3K.)



Later, we got a pre-depature drink (water or orange juice), a refreshing towel, headphones, a blanket and a pillow. Wow! The quality of the products was not the best, but still amazing. Thanks, Air Europa!
photo p1000790_1photo p1000811_1

The safety video wa shown on the displays infront of each seat.
photo p1000792_1

Push back:
photo p1000791_1

See you later, Madrid!
photo p1000805_1photo p1000807_1

After take-off, the cabin crew turned the IFE-system on. You could watch films, listen some music and follow the airplane on a map.
photo p1000812_1photo p1000814_1

Flying over Portugal and leaving Europe:
photo p1000820_1photo p1000822_1

At this time, the service has just started. There was a good selection of drinks, but only one food option: Pasta, a cake and two bread rolls.
photo p1000818_1

Finished! Great, that Air Europa offered a hot meal, but the quality could have been better. The stewards also asked if we had any drink order.
photo p1000821_1

Toilet:
photo p1000829_1

The Atlantic Ocean and the sharklets with the airline's old logo:
photo p1000831_1photo p1000830_1

Descending started and after some time, I could see the cost of Tenerife.
photo p1000840_1

Hello, San Cristóbal de La Laguna!
photo p1000843_1

Landing:
photo p1000846_1

Arrival

My flight was a national flight. Because of this, I arrived at the small airport in the north.

Taxiing to the gate was really fast.
photo p1000847_1

Bye, 2K!
photo p1000851_1

Thank you, EC-JPF!
photo p1000856_1photo p1000857_1

The baggage arrived in less than 20 minutes.
photo p1000861_1

Next to the baggage delivery are diffrent counters, where you can rent a car.
photo p1000862_1

I had again a good flight with Air Europa. I still remember one of the stewards, who was really friendly.
Thanks for reading. Leave a comment with feedback!
See more

Verdict

Air Europa

8.9/10
Cabin9.0
Cabin crew8.5
In-flight Entertainment9.5
Buy-on-board menu8.5

Madrid - MAD

8.9/10
Efficiency9.0
Access8.5
Services8.5
Cleanliness9.5

Tenerife Island - TFN

9.6/10
Efficiency10.0
Access9.5
Services9.0
Cleanliness10.0

Conclusion

When flying with Air Europa in Business Class, it really depends on the airplane which operates. For example on the E190 you feel more like in Premium Economy, while on the A330 to the Canarian Islands (a 2.5h-flight), you are quite impressed that you get long haul business class seats (quite unnormal for a european airline). However, Air Europa cannot be compaired with Lufthansa or Air France, but for the cheaper fares that you pay, you still get a good and friendly service and sometimes more than you would expect!

Information on the route Madrid (MAD) Tenerife Island (TFN)

6 Comments

  • Comment 459745 by
    KL651 TEAM 4303 Comments

    Thanks for this FR.
    Well I don't know if this was a domestic flight but the catering is clearly disappointing compared to the MUC-MAD leg.
    The cabin is pretty nice for a 2,5 hour flight but not so much on a real long haul flight, especially compared to the 787.

  • Comment 459820 by
    KévinDC TEAM GOLD 4600 Comments

    Hi Simply-Travel, thanks for sharing this very nice report! What a difference the equipment makes in experience--going from an E190 on MUC-MAD with just normal Y seats in J, to an A332 with long-haul J on this short 2.5 hour flight. It's always nice to have a widebody on a regional flight. Too bad there were no choices for meals, but I guess it's nice to have a hot meal on a short flight. Nice aerial pics on landing.

    Thanks for sharing and looking forward to seeing the Air Europe lounge in MAD on the return sectors.

  • Comment 459824 by
    wop 180 Comments

    Thank you for this report! Even if they are not the newest ones, the seats look perfect for that duration.
    The catering is surprising compared to your MUC-MAD flight: real plates instead of plastic jars, but the food is quite different from the healthy options you were offered!

  • Comment 459958 by
    airlineflyer 11 Comments

    Was the wifi on this flight operational, or did you just not use it?

    • Comment 460061 by
      Simply-Travel AUTHOR 10 Comments

      As it was not for free, I did not use it. But someone in my row wanted to use it and the flight attendant also try to make it working. I do not know if it worked later, but thias situation definitely shows the flight attendant's effort.

Login to post a comment.