Flight-Report

Passenger reviews on Air India (AI)

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72 review
7.0

Air India is a Indian carrier.

Frequent travelers give the airline an average rating of 7.0/10.

This is below the general average . Over the last 12 months the rating has been trending downwards.

Strengths:

  • In-flight meals and cabin comfort are valued.

Weaknesses:

  • In-flight entertainment is below compared to competing carriers.
  • Cabin crew is slightly below compared to competing carriers.

Class

58 Reviews Economy 14 Reviews Business

What is this graph? This graph displays a comparison of average grades for the selected cabin class of Air India (colored line) vs competing carriers (gray line) in order to visualize trends over time. The higher the number of reviews, the more accurate the trend.

Average rating

  • Cabin crew (7.2)
  • Meal and snacks (7.0)
  • Cabin and seat comfort (7.7)
  • In-flight Entertainment (6.2)

Frequent travelers

Latest passenger reviews

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